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Customer Support

Ottex + Zendesk

Help desk by voice

Download for macOSFree with your API key

Dictate ticket responses in Zendesk. Enterprise support with voice input.

What you can do

  • Ticket responses
  • Internal notes
  • Help center articles
  • Macros creation

Why Ottex works great with Zendesk

Features that make this integration powerful.

3x Faster Than Typing

Speak 150+ words per minute vs 40 wpm typing. Finish tasks in a third of the time.

Context Awareness

Optionally let AI see your screen for smarter responses. Reply to emails with full context, answer messages knowing the conversation history.

Smart Snippets

Define custom text replacements and shortcuts. Say 'work signature' to expand your full email signature, or 'my address' for your contact info.

Inline AI Commands

Transform text as you speak: 'Ottex start fix grammar Ottex end'. Edit, improve, translate—all by voice.

Voice Corrections

Say 'scratch that' to delete mistakes, 'actually' to rephrase. Fix errors without stopping your flow or touching the keyboard.

App-Specific Modes

Ottex detects which app you're in and adapts. Coding mode in Cursor, casual tone in Slack, professional in Gmail—automatic context switching.

Ready to try Ottex with Zendesk?

Download free, add your API key, and start dictating. Works in Zendesk and every other app on your Mac.