Ottex for Customer Support

Help more customers, faster

Text Editor demo
150
WPM speaking vs 40 typing
Free
with local models

Works with your apps

Ottex works system-wide on macOS. Dictate directly into these apps and more.

And any other app that accepts text input. See all supported apps

Why customer support choose Ottex

Concrete benefits with real-world impact

3x Faster Than Typing

Speak 150+ words per minute vs 40 wpm typing. Finish tasks in a third of the time.

Better Context, Better Results

Speaking naturally gives AI agents more context than typing. Describe your intent, explain edge cases, mention file names—your voice carries nuance that typing shortcuts.

Smart Snippets

Define custom text replacements and shortcuts. Say 'work signature' to expand your full email signature, or 'my address' for your contact info.

Context Awareness

Optionally let AI see your screen for smarter responses. Reply to emails with full context, answer messages knowing the conversation history.

Voice Corrections

Say 'scratch that' to delete mistakes, 'actually' to rephrase. Fix errors without stopping your flow or touching the keyboard.

App-Specific Modes

Ottex detects which app you're in and adapts. Coding mode in Cursor, casual tone in Slack, professional in Gmail—automatic context switching.

Inline AI Commands

Transform text as you speak: 'Ottex start fix grammar Ottex end'. Edit, improve, translate—all by voice.

What you can do

Respond to Support Tickets

Handle support tickets efficiently. Speaking lets you explain solutions thoroughly—more context means fewer follow-up questions.

Text Editor demo

Other ways Ottex helps customer support

Reply to Work Messages

Reply to Slack messages 3x faster. Dictate casual updates, detailed explanations, or quick acknowledgments without switching context.

Slack demo

Respond to Emails

Dictate email responses with the right tone. Use context awareness to see the full thread, then speak your reply naturally.

Gmail demo

Frequently asked questions

Clear your queue faster

Download free. Respond to tickets by voice.

Download for macOS

No credit card required.